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mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0cm 5.4pt 0cm 5.4pt; mso-para-margin:0cm; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Calibri","sans-serif"; mso-bidi-font-family:"Times New Roman";} </STYLE> <DIV style="LAYOUT-GRID: 15.6pt none" class=WordSection1> <H1><SPAN style="FONT-FAMILY: 黑体; mso-ascii-font-family: Calibri; mso-hansi-font-family: Calibri">中国银行业协会发布《关于加强银行服务收费自律工作的六点共识�?/SPAN></H1> <P style="TEXT-INDENT: 30pt" class=MsoNormal><SPAN lang=EN-US><?xml:namespace prefix = o /><o:p> </o:p></SPAN></P> <P style="TEXT-INDENT: 30pt" class=MsoNormal><SPAN style="FONT-FAMILY: 仿宋_GB2312; mso-ascii-font-family: Calibri">《关于加强银行服务收费自律工作的六点共识》经中国银行业协会第五届理事会第十六次会议审议通过</SPAN><SPAN lang=EN-US>,</SPAN><SPAN style="FONT-FAMILY: 仿宋_GB2312; mso-ascii-font-family: Calibri">现予发布�?/SPAN></P> <P style="TEXT-INDENT: 30pt" class=MsoNormal><SPAN style="FONT-FAMILY: 仿宋_GB2312; mso-ascii-font-family: Calibri">该共识从进一步承担社会责任、对自助机具及电子银行业务等相关服务项目尽可能给予优惠、提高收费信息透明度、积极改进服务等六个方面对商业银行加强银行服务收费工作提出自律要求。并提出商业银行应尽快采取有效措�?/SPAN><SPAN lang=EN-US>,</SPAN><SPAN style="FONT-FAMILY: 仿宋_GB2312; mso-ascii-font-family: Calibri">加大系统改造力�?/SPAN><SPAN lang=EN-US>,</SPAN><SPAN style="FONT-FAMILY: 仿宋_GB2312; mso-ascii-font-family: Calibri">适时对小额账户中的养老金存折账户、退休金存折账户、抚恤金存折账户、低保存折账户、医保存折账户、失业保险存折账户、住房公积金存折账户等减免或暂停收取年费和账户管理费的要求。同�?/SPAN><SPAN lang=EN-US>,</SPAN><SPAN style="FONT-FAMILY: 仿宋_GB2312; mso-ascii-font-family: Calibri">还提出对向救灾专用账户捐款的跨行转账手续费及每月一次以纸质或电子方式提供本行当月信用卡标准格式的对账单的费用等减免或暂停收取费用�?/SPAN></P> <P style="TEXT-INDENT: 30pt" class=MsoNormal><SPAN style="FONT-FAMILY: 仿宋_GB2312; mso-ascii-font-family: Calibri">该共识还强调</SPAN><SPAN lang=EN-US>,</SPAN><SPAN style="FONT-FAMILY: 仿宋_GB2312; mso-ascii-font-family: Calibri">商业银行要建立监督投诉处理机�?/SPAN><SPAN lang=EN-US>,</SPAN><SPAN style="FONT-FAMILY: 仿宋_GB2312; mso-ascii-font-family: Calibri">并鼓励社会及业界对银行服务收费相关问题进行监�?/SPAN><SPAN lang=EN-US>,</SPAN><SPAN style="FONT-FAMILY: 仿宋_GB2312; mso-ascii-font-family: Calibri">对确认违规行为进行查�?/SPAN><SPAN lang=EN-US>,</SPAN><SPAN style="FONT-FAMILY: 仿宋_GB2312; mso-ascii-font-family: Calibri">同时对有关失实投诉及报道进行及时澄清�?/SPAN></P> <P style="TEXT-INDENT: 30pt" class=MsoNormal><SPAN style="FONT-FAMILY: 仿宋_GB2312; mso-ascii-font-family: Calibri">该共识的出台</SPAN><SPAN lang=EN-US>,</SPAN><SPAN style="FONT-FAMILY: 仿宋_GB2312; mso-ascii-font-family: Calibri">对商业银行作为市场经济的主体在遵循市场化原则的同�?/SPAN><SPAN lang=EN-US>,</SPAN><SPAN style="FONT-FAMILY: 仿宋_GB2312; mso-ascii-font-family: Calibri">进一步承担社会责�?/SPAN><SPAN lang=EN-US>,</SPAN><SPAN style="FONT-FAMILY: 仿宋_GB2312; mso-ascii-font-family: Calibri">规范银行服务收费行为</SPAN><SPAN lang=EN-US>,</SPAN><SPAN style="FONT-FAMILY: 仿宋_GB2312; mso-ascii-font-family: Calibri">并以优质文明规范服务回馈社会</SPAN><SPAN lang=EN-US>,</SPAN><SPAN style="FONT-FAMILY: 仿宋_GB2312; mso-ascii-font-family: Calibri">回馈金融消费�?/SPAN><SPAN lang=EN-US>,</SPAN><SPAN style="FONT-FAMILY: 仿宋_GB2312; mso-ascii-font-family: Calibri">满足广大金融消费者日益增长的多元化消费需�?/SPAN><SPAN lang=EN-US>,</SPAN><SPAN style="FONT-FAMILY: 仿宋_GB2312; 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